| Insurance revenue | 9,450a | 8,417a |
| Insurance service expenses | -7,684a | -7,076a |
| Reinsurance result | -372a | -148a |
| Insurance service result | 1,394a | 1,193a |
| Net investment income | 888a | 1,006a |
| Net finance income or expense from insurance contracts | -252a | -446a |
| Insurance finance income or expense, gross | -309a | -529a |
| Insurance finance income or expense, reinsurance | 57a | 83a |
| Net financial result | 636a | 560a |
| Other income | 312a | 277a |
| Other expenses | -685a | -457a |
| Finance expenses | -103a | -93a |
| Share of associates' profit or loss | 1a | 0a |
| Profit before taxes | 1,559a | 1,481a |
| Income taxes | -330a | -339a |
| Profit from the continuing operations | 1,229a | 1,142a |
| Discontinued operations, net of tax | 0a | 251a |
| Divested operations, net of tax | -26a | 0a |
| Net profit | 1,203a | 1,393a |
| Profit attributable to owners of the parent | 1,154a | 1,323a |
| Non-controlling interests | 50a | 70a |