What it is: Our General Terms and Conditions (GTC) set forth the rules and guidelines for accessing and using the Tracenable website (tracenable.com), including all publicly available informational content, features, and any downloadable sample data provided thereon ("Website Content" and "Sample Data").
When it applies: These terms apply to all individuals and entities who access, browse, or otherwise use our website and its content. They primarily govern use that is not specifically covered by other agreements, such as our End User License Agreement (EULA) for Personal plan subscribers or our Business Terms of Service (BTOS) for Commercial plan clients, which take precedence for subscribed services.
What it contains: The GTC detail permitted uses of our Website Content and Sample Data (primarily for internal informational or evaluation purposes), strict restrictions on use (including prohibitions on data mining, unauthorized copying, and security interference), our intellectual property rights, conditions for any user-generated content, disclaimers of warranties, limitations of liability, indemnification obligations, and the governing law for your interactions with our public website.
Read General Terms and Conditions →What it is: The Business Terms of Service (BTOS) constitute a specific legal contract tailored for our commercial clients who subscribe to Tracenable's paid plans and specialized business solutions.
When it applies: These terms govern our relationship with businesses and legal entities that subscribe to our Commercial Plan or other designated business offerings, such as those involving specific data licensing.
What it contains: Our BTOS provide comprehensive details on service access and usage, data licensing (including Licensed Data and Derived Data), intellectual property rights, payment obligations, subscription terms, confidentiality, and other specific conditions relevant to B2B partnerships.
Read Business Terms of Service →What it is: Our Privacy Policy is a clear declaration of how Tracenable collects, uses, discloses, stores, secures, and otherwise manages the personal data of our users and website visitors.
When it applies: This policy is applicable to all individuals whose personal data Tracenable processes. This includes visitors to our website, users of our free and commercial services, and any other individuals we interact with.
What it contains: It provides information on the types of personal data collected, the specific purposes for processing this data, the legal grounds for processing, your rights concerning your personal data (such as rights to access, rectify, or request deletion), data retention schedules, data security measures, and details regarding any sharing of data with third parties.
Read Privacy Policy →What it is: This policy specifically details Tracenable's use of cookies and similar tracking technologies (like web beacons or pixels) on our website and online services.
When it applies: It applies to all visitors and users who interact with Tracenable's online platforms where such technologies are employed.
What it contains: The Cookie Policy explains what cookies are, the types of cookies we deploy (e.g., strictly necessary, performance, functional, targeting/advertising), the purpose of each cookie category, how long they persist, and crucial information on how you can manage your cookie preferences and consent.
Read Cookie Policy →What it is: Our Due Diligence Questionnaire (DDQ) provides Tracenable's (Datacie Ltd) detailed responses to a comprehensive set of questions, largely based on the FISD Illustrative DDQ for Alternative Data. It's designed to offer transparency into our data products, data sourcing methodologies, and our operational, compliance, and legal frameworks.
When it applies: This document is primarily for prospective or existing business clients, partners, and investors, particularly those in financial services, who require an in-depth understanding of our data integrity and practices for evaluation, risk assessment, or compliance purposes before using our data for critical applications like informing investment decisions.
What it contains: The DDQ includes: