| Operating revenues | 8,325a | 7,617a |
| Costs of goods and services sold | -599a | -493a |
| Personnel expenses | -2,859a | -2,669a |
| Marketing expenses | -513a | -447a |
| Other operating expenses | -2,657a | -2,419a |
| Gross operating profit (loss) | 1,697a | 1,589a |
| Depreciation and amortisation | -702a | -607a |
| Impairment loss | -1,337a | -38a |
| Other income | 9a | 55a |
| Other expenses | -518a | -111a |
| Operating profit (loss) | -851a | 887a |
| Share of profit (loss) of joint ventures and associates | -83a | -70a |
| Impairment loss on joint ventures and associates (recognised or reversed) | -127a | -88a |
| Gains (losses) on disposal of joint ventures and associates | -10a | 2a |
| Financial income | 6,436a | 1,729a |
| Financial expenses | -565a | -622a |
| Profit (loss) before taxes | 4,800a | 1,837a |
| Income taxes | -149a | -205a |
| Profit (loss) from continuing operations | 4,651a | 1,632a |
| Profit (loss) from discontinued operations | 8,329a | 12,556a |
| Profit (loss) | 12,980a | 14,188a |
| Profit (loss) attributable to | — | — |
| Non-controlling interests | 23a | 68a |
| Owners of the parent | 12,957a | 14,120a |