| Continuing operations | — | — |
| Insurance contract revenue | 9,601a | 8,095a |
| Incurred claims and benefits | -7,389a | -6,400a |
| Insurance service operating expenses | -1,350a | -1,227a |
| Insurance service expenses | -8,739a | -7,628a |
| Insurance service result before reinsurance | 862a | 468a |
| Net result from reinsurance contracts | -90a | -27a |
| Insurance service result | 772a | 440a |
| Direct investment income | 6,351a | 4,137a |
| Net fair value gains (and losses) | 4,459a | 4,747a |
| Impairments on financial assets | -1a | -22a |
| Net finance result from insurance and reinsurance contracts | -5,731a | -5,211a |
| Other finance expenses | -4,031a | -2,451a |
| Investment operating expenses | -205a | -146a |
| Investment and finance result | 843a | 1,054a |
| Share of result of associates and joint ventures | 28a | 11a |
| Fee income | 518a | 328a |
| Other income | 107a | 372a |
| Total other income | 653a | 711a |
| Other expenses | -821a | -927a |
| Total other income and expenses | -168a | -217a |
| Result before tax | 1,447a | 1,278a |
| Income tax (expense) / gain | -383a | -275a |
| Result after tax | 1,065a | 1,003a |
| Discontinued operations | — | — |
| Result after tax from discontinued operations | -121a | 82a |
| Net result | 944a | 1,086a |
| Attributable to | — | — |
| Non-controlling interests | -2a | 0a |
| Shareholders of the parent | 882a | 1,038a |
| Holders of other equity instruments | 63a | 48a |
| Result attributable to holders of equity instruments | 946a | 1,086a |