| Insurance revenue | 38,882.8a | 35,030.6a |
| Incurred claims and changes in past and future service | -28,983a | -26,098.9a |
| Other incurred insurance service expenses | -4,842.6a | -4,876.3a |
| Insurance service result before reinsurance contracts held | 5,057.2a | 4,055.3a |
| Reinsurance premiums | -993.6a | -735.6a |
| Amounts recovered from reinsurance | 1,394.6a | 1,073.3a |
| Income or expenses from reinsurance contracts held | 401a | 337.7a |
| Insurance service result | 5,458.3a | 4,393a |
| Results from investments in associates | -10.6a | -76.6a |
| Results from and net changes in fair value of investment property | 10.6a | |
| Interest income and dividend etc. from financial assets | 1,948.8a | 2,483.3a |
| Net changes in fair value of investments (excl. property) | 677.8a | 675.2a |
| Net realised gains and losses on investments | 554.3a | -36.9a |
| Interest expenses and expenses related to investments | -716.4a | -402.3a |
| Net income from investments | 2,464.6a | 2,642.8a |
| Insurance finance income or expenses - unwinding | -1,539.8a | -1,365.4a |
| Insurance finance income or expenses - change in financial assumptions | 485.4a | 99.4a |
| Reinsurance finance income or expenses - unwinding | 67.5a | 39.6a |
| Reinsurance finance income or expenses - change in financial assumptions | -0.2a | -67a |
| Other income | 1,853a | 1,618.8a |
| Other expenses | -1,965.4a | -1,856.9a |
| Profit or loss before tax expense | 6,823.4a | 5,504.3a |
| Tax expense | -1,642.7a | -1,418.6a |
| Profit or loss from continuing operations | 5,180.7a | 4,085.8a |
| Profit or loss from discontinued operations | -41.6a | 44.7a |
| Profit or loss from continuing and discontinued operations | 5,139.1a | 4,130.4a |
| Profit or loss attributable to | — | — |
| Owners of the parent continuing operations | 5,182.1a | 4,087.1a |
| Owners of the parent discontinued operations | -41.6a | 44.7a |
| Non-controlling interests | -1.4a | -1.4a |
| Total | 5,139.1a | 4,130.4a |