| Assets | — | — |
| Cash, cash balances with central banks and other demand deposits with credit institutions | 46,834a | 34,530a |
| Financial assets | 318,540a | 306,047a |
| Amortised cost | 265,875a | 263,625a |
| Fair value through OCI | 24,261a | 18,587a |
| Fair value through profit or loss | 28,132a | 23,539a |
| Of which held for trading | 10,509a | 8,327a |
| Hedging derivatives | 271a | 295a |
| Reinsurance assets | 119a | 64a |
| Profit/loss on positions in portfolios hedged against interest rate risk | -1,930a | -2,402a |
| Tax assets | 1,002a | 900a |
| Current tax assets | 59a | 176a |
| Deferred tax assets | 942a | 724a |
| Non-current assets held for sale and disposal groups | 1a | 4a |
| Investments in associated companies and joint ventures | 116a | 30a |
| Property and equipment and investment property | 3,981a | 3,702a |
| Goodwill and other intangible assets | 2,475a | 2,355a |
| Other assets | 1,911a | 1,691a |
| Total assets | 373,048a | 346,921a |
| Liabilities and equity | — | — |
| Financial liabilities | 328,723a | 303,116a |
| Amortised cost | 306,050a | 280,874a |
| Fair value through profit or loss | 22,356a | 21,840a |
| Of which held for trading | 5,677a | 7,050a |
| Hedging derivatives | 316a | 401a |
| Insurance contract liabilities | 17,111a | 16,784a |
| Non-life | 3,186a | 2,922a |
| Life | 13,925a | 13,862a |
| Profit/loss on positions in portfolios hedged against interest rate risk | -386a | -505a |
| Tax liabilities | 470a | 472a |
| Current tax liabilities | 121a | 99a |
| Deferred tax liabilities | 349a | 373a |
| Liabilities associated with disposal groups | 0a | 0a |
| Provisions for risks and charges | 141a | 183a |
| Other liabilities | 2,678a | 2,611a |
| Total liabilities | 348,737a | 322,661a |
| Total equity | 24,311a | 24,260a |
| Parent shareholders’ equity | 22,447a | 22,010a |
| Additional tier-1 instruments included in equity | 1,864a | 2,250a |
| Minority interests | 0a | 0a |
| Total liabilities and equity | 373,048a | 346,921a |