As of 2025, ServiceNow has disclosed 2 climate targets aimed at reducing its greenhouse gas (GHG) emissions. These include 1 absolute reduction target and 1 intensity-based target, signaling the company's commitment to managing and lowering its carbon footprint over time. The targets span various emissions scopes and time horizons, offering insight into ServiceNow's climate strategy, ambition level, and alignment with global decarbonization goals.
| Target Type | Scope of Target | Unit | Target | Target Year |
|---|---|---|---|---|
Absolute-based Target | Scope 1 - Total, Scope 2 - Total | Metric Tonnes of CO2 equivalent (mtCO2e) | -70%a | 2026 |
Intensity-based Target | Scope 3 - Business Travel (Cat. 6), Scope 3 - Employee Commuting (Cat. 7) | Metric Tonnes of CO2 equivalent (mtCO2e) per US Dollar (USD) of Value Added | -40%a, b | 2026 |
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As of 2025, ServiceNow has set greenhouse gas (GHG) emissions reduction targets that cover both its operational emissions (Scope 1 and 2) and value chain emissions (Scope 3), offering a comprehensive view of its total carbon footprint.ab
As of 2025, ServiceNow has set a target to reduce its operational greenhouse gas (GHG) emissions, specifically those from Scope 1 and Scope 2 sources.a
ServiceNow's most ambitious operational target is to reduce these emissions by 70% by 2026, compared to a baseline of 16,152 Metric Tonnes of CO2 equivalent (mtCO2e) in 2019.a
ServiceNow has already surpassed its operational emissions reduction target, with 2024 levels falling below the 2026 value, achieving its climate goal ahead of schedule.a
As of 2025, ServiceNow has set a target to reduce its value chain greenhouse gas (GHG) emissions, covering 2 out of the 15 Scope 3 categories defined by the GHG Protocol.ab
ServiceNow's most ambitious value chain target is to reduce these emissions by 40% by 2026, compared to a baseline of 0 Metric Tonnes of CO2 equivalent (mtCO2e) per US Dollar (USD) of Value Added in 2019.ab
ServiceNow has already surpassed its value chain emissions reduction target, with 2024 levels falling below the 2026 value, achieving its climate goal ahead of schedule.ab