ServiceNow Inc

Common Name
ServiceNow
Country
United States
Sector
Technology
Industry
Software - Application
Employees
26,293
Ticker
NOW
Exchange
NEW YORK STOCK EXCHANGE, INC.
Description
ServiceNow Inc. is a leading enterprise cloud computing platform that specializes in digital workflow automation. Its primary function is to provide a comprehensive suite of cloud-based solutions that...

ServiceNow's GHG Emissions Data Preview

In 2023, ServiceNow completed a corporate carbon footprint assessment and publicly disclosed its greenhouse gas (GHG) emissions according to the GHG Protocol, covering Scope 1 (direct emissions from owned or controlled sources), Scope 2 (indirect emissions from purchased energy), and Scope 3 (indirect emissions across the value chain).

ServiceNow has also provided a category-level breakdown for 6 out of 15 Scope 3 emissions categories, offering greater transparency into its value chain emissions.

Metric (tCO2e)2024202320222021 - 2017
Total Scope 1
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Total Scope 2
Market-Based
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Location-Based
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Total Scope 3
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This table provides a simplified preview of selected GHG emissions data points. To access the complete dataset with full disclosures, detailed breakdowns, and source traceability, create a free account to view purchase options.

Insights into ServiceNow's Operational Emissions

In 2023, the total operational greenhouse gas (GHG) emissions of ServiceNow amounted to 57,409 metric tons of CO2 equivalent. This figure includes both direct emissions from owned or controlled sources (Scope 1) and indirect emissions from purchased energy (Scope 2).

Compared to 2022, the total operational greenhouse gas (GHG) emissions of ServiceNow increased by 29.74%, suggesting that the company faced challenges in reducing its emissions from its core operations.

ServiceNow's Scope 1 Emissions Over Time

2019202020212022202306501.3 k1.95 k2.6 ktCO2e-6%-27%+62%+7%
  • Total Scope 1
  • Year-over-Year Change

What are ServiceNow's Scope 1 emissions?

In 2023, the total Scope 1 emissions of ServiceNow were 2,430 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).

Has ServiceNow reduced its Scope 1 emissions over time?

Since 2019, ServiceNow's Scope 1 emissions have increased by 19.41%, reflecting a rising long-term trend in Scope 1 emissions over time.

Compared to the previous year (2022), ServiceNow's Scope 1 emissions increased by 7.05%, suggesting that the company faced challenges in reducing emissions from its directly owned or controlled operations.

What are ServiceNow's Scope 2 emissions?

In 2023, ServiceNow reported Scope 2 greenhouse gas (GHG) emissions of 712 tCOâ‚‚e using the market-based method, and 54,979 tCOâ‚‚e using the location-based method.

Has ServiceNow reduced its Scope 2 emissions over time?

Since 2019, ServiceNow's Scope 2 greenhouse gas (GHG) emissions (Location-Based) have increased by 186.62%, reflecting a rising long-term trend in Scope 2 emissions over time.

Compared to the previous year (2022), ServiceNow's Scope 2 emissions (Location-Based) rose by 30.97% in 2023, suggesting that the company faced challenges in reducing emissions from purchased electricity and energy

What methodology does ServiceNow use for Scope 2 reporting?

In 2023, ServiceNow reported its Scope 2 emissions using the market-based method and using the location-based method.

ServiceNow's Scope 2 Emissions Over Time

20192020202120222023015 k30 k45 k60 ktCO2e
  • Total Scope 2 Location-Based
  • Total Scope 2 Market-Based

Insights into ServiceNow's Value Chain Emissions

In 2023, ServiceNow reported 284,828 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) of Scope 3 greenhouse gas (GHG) emissions, representing indirect emissions across its upstream and downstream value chain.

The 2023 disclosure of ServiceNow includes a breakdown across 6 of the 15 Scope 3 categories defined by the GHG Protocol, matching the level of disclosure in 2022, demonstrating consistent Scope 3 emissions reporting coverage year over year.

ServiceNow's Scope 3 Emissions Over Time

20192020202120222023075 k150 k225 k300 ktCO2e-4%-12%+22%+31%
  • Total Scope 3
  • Year-over-Year Change

What are ServiceNow's Scope 3 emissions?

In 2023, ServiceNow reported total Scope 3 emissions of 284,828 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).

Approximately 100% of these emissions originated from upstream activities such as purchased goods and capital goods, while 0% came from downstream activities like product use, distribution, and end-of-life treatment.

Has ServiceNow reduced its Scope 3 emissions over time?

Since 2019, ServiceNow's Scope 3 emissions have increased by 34.3%, reflecting a rising long-term trend in Scope 3 emissions over time.

Compared to the previous year (2022), ServiceNow's Scope 3 emissions increased by 31.21%, suggesting that the company faced challenges in reducing emissions across its value chain.

What categories of Scope 3 emissions does ServiceNow disclose?

In 2023, ServiceNow reported emissions for 6 out of the 15 Scope 3 categories defined by the GHG Protocol.

This partial disclosure allows for some insight into the company's indirect impacts.

What are the main sources of ServiceNow's Scope 3 emissions?

In 2023, the largest contributors to ServiceNow's Scope 3 emissions were:

  • Purchased Goods and Services (Cat. 1): 162,448 tCOâ‚‚e (57.03%)
  • Capital Goods (Cat. 2): 54,160 tCOâ‚‚e (19.01%)
  • Business Travel (Cat. 6): 46,605 tCOâ‚‚e (16.36%)

ServiceNow's Scope 3 Emissions by Categories

Purchased Goods andServices (Cat. 1)(57.0%)Capital Goods(Cat. 2)(19.0%)Business Travel(Cat. 6)(16.4%)

Insights into ServiceNow's Total Carbon Footprint

In 2023, ServiceNow reported a total carbon footprint of 342,237 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) across Scope 1, Scope 2, and Scope 3 emissions. This represents a 30.96% increase compared to 2022, suggesting a rise in emissions across its operations or value chain.

The largest contributor to ServiceNow's total carbon footprint was Scope 3 emissions, accounting for 83.23% of the company's total carbon footprint, followed by Scope 2 emissions at 16.06%.