| Total operating revenue | 22,057.94a | 20,165.27a |
| Revenue | 22,057.94a | 20,165.27a |
| Interest income | 0a | 0a |
| Earned premiums | 0a | 0a |
| Fee and commission income | 0a | 0a |
| Total operating costs | -19,857.55a | -18,340.46a |
| Operating costs | -17,191.78a | -16,076.32a |
| Interest expense | 0a | 0a |
| Fee and commission expense | 0a | 0a |
| Surrenders | 0a | 0a |
| Claim expense, net | 0a | 0a |
| Net provision for insurance contract reserves | 0a | 0a |
| Policyholder dividend expense | 0a | 0a |
| Reinsurance expense | 0a | 0a |
| Taxes and surcharges | -140.61a | -118.04a |
| Selling expenses | -647.93a | -588.95a |
| Administrative expenses | -632.76a | -662.12a |
| R&D expenses | -920.48a | -814.78a |
| Finance costs | -323.99a | -80.25a |
| Interest expense | -290.94a | -272.19a |
| Interest income | 151.6a | 81.72a |
| Other income | 168.07a | 103.68a |
| Investment income (loss) | 8.42a | 7.75a |
| Investment income from associates and joint ventures | -1.88a | -4.13a |
| Gain on derecognition of financial assets measured at amortized cost | 0a | 0a |
| Exchange gains (losses) | 0a | 0a |
| Net exposure hedging gains (losses) | 0a | 0a |
| Fair value change gains (losses) | -17.64a | 11.43a |
| Credit impairment losses | -0.98a | -27a |
| Asset impairment losses | -381.9a | -370.14a |
| Gains (losses) on disposal of assets | 0.52a | -22.22a |
| Operating profit (loss) | 1,976.87a | 1,528.29a |
| Non-operating income | 10.7a | 8.25a |
| Non-operating expenses | -16.97a | -7.29a |
| Profit before tax (loss) | 1,970.61a | 1,529.26a |
| Income tax expense | -218.57a | -138.65a |
| Net profit (loss) | 1,752.04a | 1,390.61a |
| By continuity of operations | — | — |
| Continuing operations net profit (loss) | 1,752.04a | 1,390.61a |
| Discontinued operations net profit (loss) | 0a | 0a |
| By ownership attribution | — | — |
| Net profit attributable to shareholders of the parent (loss) | 1,752.35a | 1,390.67a |
| Non-controlling interests (loss) | -0.32a | -0.07a |