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Teleperformance SE
Teleperformance's GHG Emissions Data Preview
In 2024, Teleperformance completed a corporate carbon footprint assessment and publicly disclosed its greenhouse gas (GHG) emissions according to the GHG Protocol, covering Scope 1 (direct emissions from owned or controlled sources), Scope 2 (indirect emissions from purchased energy) and Scope 3 (indirect emissions across the value chain).
Teleperformance has also provided a category-level breakdown for 7 out of 15 Scope 3 emissions categories, offering greater transparency into its value chain emissions.
| Metric (tCO2e) | 2024 | 2023 | 2022 | 2021 - 2017 |
|---|---|---|---|---|
Total Scope 1 | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  b | 0000000 |
Total Scope 2 | ||||
Market-Based | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  | 0000000 |
Location-Based | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  b | 0000000 |
Total Scope 3 | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  b | 0000000 |
Total Scope 1 Revenue Intensity (tCO2e/$M) | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  b | 0000000 |
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bVerified Sources Behind Teleperformance’s Greenhouse Gas (GHG) Emissions Data
Every figure on this dashboard has a transparent audit trail. With Tracenable, each data point is traceable back to its original source, viewable directly inside our platform. Explore Teleperformance’s data sources below and access millions more through our Disclosure Search.
Insights into Teleperformance's Operational Emissions
In 2024, the total operational greenhouse gas (GHG) emissions ofTeleperformance amounted to211,866metric tons of CO2 equivalent.This figure includes both direct emissions from owned or controlled sources (Scope 1) and indirect emissions from purchased energy (Scope 2).a
Compared to 2023, the total operational greenhouse gas (GHG) emissions of Teleperformanceincreased by 3.57%, suggesting that the company faced challenges in reducing its emissions from its core operations.a
Teleperformance's Scope 1 Emissions Over Time
- Total Scope 1
- Year-over-Year Change
What are Teleperformance's Scope 1 emissions?
In 2024, the total Scope 1 emissions of Teleperformance were 23,165 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).a
Has Teleperformance reduced its Scope 1 emissions over time?
Since 2019, Teleperformance's Scope 1 emissions have decreased by 31.21%, reflecting a declining long-term trend in Scope 1 emissions over time.a
Compared to the previous year(2023), Teleperformance's Scope 1 emissions decreased by 7.35%, highlighting the company's efforts to lower direct emissions from assets it owns or controls.a
What are Teleperformance's Scope 2 emissions?
In 2024, Teleperformance reported Scope 2 greenhouse gas (GHG) emissions of 103,181 tCOâ‚‚e using the market-based method and 188,701 tCOâ‚‚e using the location-based method.a
Has Teleperformance reduced its Scope 2 emissions over time?
Since 2019, Teleperformance's Scope 2 greenhouse gas (GHG) emissions (Location-Based)have decreased by 12.04%, reflecting a declining long-term trend in Scope 2 emissions over time.a
Compared to the previous year(2023), Teleperformance's Scope 2 emissions(Location-Based) have remained relatively stable, indicating that Teleperformance's emissions have plateaued with no significant change in its energy consumption footprint.a
What methodology does Teleperformance use for Scope 2 reporting?
In 2024, Teleperformance reported its Scope 2 emissions using the market-based method and using the location-based method.a
Teleperformance's Scope 2 Emissions Over Time
- Total Scope 2 Location-Based
- Total Scope 2 Market-Based
Insights into Teleperformance's Value Chain Emissions
In 2024, Teleperformance reported 491,223 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) of Scope 3 greenhouse gas (GHG) emissions, representing indirect emissions across its upstream and downstream value chain.a
The 2024 disclosure of Teleperformance includes a breakdown across 7of the 15 Scope 3 categories defined by the GHG Protocol,matching the level of disclosure in 2023, demonstrating consistent Scope 3 emissions reporting coverage year over year.a
Teleperformance's Scope 3 Emissions Over Time
- Total Scope 3
- Year-over-Year Change
What are Teleperformance's Scope 3 emissions?
In 2024, Teleperformance reported total Scope 3 emissions of 491,223 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).a
Approximately 100%of these emissions originated from upstream activities such as purchased goods and capital goods, while 0%came from downstream activities like product use, distribution, and end-of-life treatment.a
Has Teleperformance reduced its Scope 3 emissions over time?
Since 2019, Teleperformance's Scope 3 emissionshave remained relatively stable, indicating that Teleperformance's emissions have plateaued with no significant change in its value chain footprint.a
Compared to the previous year (2023), Teleperformance's Scope 3 emissions decreased by 12.67%, highlighting the company's efforts to lower indirect emissions from its value chain.a
What categories of Scope 3 emissions does Teleperformance disclose?
In 2024, Teleperformance reported emissions for 7 out of the 15 Scope 3 categories defined by the GHG Protocol.a
This partial disclosure allows for some insight into the company's indirect impacts.
What are the main sources of Teleperformance's Scope 3 emissions?
In 2024, the largest contributors to Teleperformance's Scope 3 emissions were:a
- Purchased Goods and Services (Cat. 1): 280,032 tCOâ‚‚e(57.01%)
- Employee Commuting (Cat. 7): 127,631 tCOâ‚‚e(25.98%)
- Capital Goods (Cat. 2): 51,277 tCOâ‚‚e(10.44%)
Teleperformance's Scope 3 Emissions by Categories
Insights into Teleperformance’s GHG Emissions Intensity Compared to Industry Peers
In 2024, Teleperformance reported Scope 1 greenhouse gas (GHG) emissions of 23,165 tCOâ‚‚e and total revenues of USD 10,697 millions. This translates into an emissions intensity of 2.17 tCOâ‚‚e per millions USD.a
Teleperformance's Scope 1 Emissions Intensity Compared to Peers
How does Teleperformance's GHG emissions intensity compare to its peers?
In 2024, Teleperformance reported a Scope 1 emissions intensity of 2.17 tCOâ‚‚e per millions USD. Compared to the peer group median of 7.55, this places the company below its industry benchmark, indicating it is more carbon-efficient than most competitors.a
Where does Teleperformance rank on GHG emissions intensity within its industry?
In 2024, Teleperformance ranked 5 out of 24 companies in its industry peer group, based on Scope 1 emissions intensity (measured in tCOâ‚‚e per millions USD).a
This places Teleperformance among the top performers, with one of the lowest emissions intensities relative to peers.a
Insights into Teleperformance's Total Carbon Footprint
In 2024, Teleperformance reported a total carbon footprint of 703,089 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) across Scope 1, Scope 2, and Scope 3 emissions. This represents a 8.34% decrease compared to 2023, indicating progress in reducing its overall greenhouse gas output.a
The largest contributor to Teleperformance's total carbon footprint was Scope 3 emissions, accounting for 69.87% of the company's total carbon footprint, followed by Scope 2 emissions at 26.84%.a