Teleperformance SE

Common Name
Teleperformance
Country
France
Sector
Industrials
Industry
Specialty Business Services
Employees
446,052
Ticker
TEP
Exchange
EURONEXT
Description
Teleperformance SE is a leading global provider of outsourced customer experience solutions and business services. Specializing in omnichannel customer care, technical support, and back-office functio...

Teleperformance's GHG Emissions Data Preview

In 2023, Teleperformance completed a corporate carbon footprint assessment and publicly disclosed its greenhouse gas (GHG) emissions according to the GHG Protocol, covering Scope 1 (direct emissions from owned or controlled sources), Scope 2 (indirect emissions from purchased energy), and Scope 3 (indirect emissions across the value chain).

Teleperformance has also provided a category-level breakdown for 7 out of 15 Scope 3 emissions categories, offering greater transparency into its value chain emissions.

Metric (tCO2e)2024202320222021 - 2017
Total Scope 1
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Total Scope 2
Location-Based
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Total Scope 3
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This table provides a simplified preview of selected GHG emissions data points. To access the complete dataset with full disclosures, detailed breakdowns, and source traceability, create a free account to view purchase options.

Insights into Teleperformance's Operational Emissions

In 2023, the total operational greenhouse gas (GHG) emissions of Teleperformance amounted to 130,199 metric tons of CO2 equivalent. This figure includes both direct emissions from owned or controlled sources (Scope 1) and indirect emissions from purchased energy (Scope 2).

Compared to 2022, the total operational greenhouse gas (GHG) emissions of Teleperformance decreased by 8.22%, showing that the company has made progress in taking action to reduce the climate impact of its operations.

Teleperformance's Scope 1 Emissions Over Time

201920212022202308 k16 k24 k32 ktCO2e-34%-15%+4%
  • Total Scope 1
  • Year-over-Year Change

What are Teleperformance's Scope 1 emissions?

In 2023, the total Scope 1 emissions of Teleperformance were 18,269 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).

Has Teleperformance reduced its Scope 1 emissions over time?

Since 2019, Teleperformance's Scope 1 emissions have decreased by 41.53%, reflecting a declining long-term trend in Scope 1 emissions over time.

Compared to the previous year (2022), Teleperformance's Scope 1 emissions increased by 4.32%, suggesting that the company faced challenges in reducing emissions from its directly owned or controlled operations.

What are Teleperformance's Scope 2 emissions?

In 2023, Teleperformance reported Scope 2 greenhouse gas (GHG) emissions of 111,930 tCOâ‚‚e using the location-based method.

Has Teleperformance reduced its Scope 2 emissions over time?

Since 2019, Teleperformance's Scope 2 greenhouse gas (GHG) emissions (Location-Based) have decreased by 39.46%, reflecting a declining long-term trend in Scope 2 emissions over time.

Compared to the previous year (2022), Teleperformance's Scope 2 emissions (Location-Based) have remained relatively stable, indicating that Teleperformance 's emissions have plateaued with no significant change in its energy consumption footprint.

What methodology does Teleperformance use for Scope 2 reporting?

In 2023, Teleperformance reported its Scope 2 emissions using the location-based method.

Teleperformance's Scope 2 Emissions Over Time

2019202120222023050 k100 k150 k200 ktCO2e
  • Total Scope 2 Location-Based

Insights into Teleperformance's Value Chain Emissions

In 2023, Teleperformance reported 284,272 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) of Scope 3 greenhouse gas (GHG) emissions, representing indirect emissions across its upstream and downstream value chain.

The 2023 disclosure of Teleperformance includes a breakdown across 7 of the 15 Scope 3 categories defined by the GHG Protocol, matching the level of disclosure in 2022, demonstrating consistent Scope 3 emissions reporting coverage year over year.

Teleperformance's Scope 3 Emissions Over Time

20192021202220230150 k300 k450 k600 ktCO2e-44%+15%+6%
  • Total Scope 3
  • Year-over-Year Change

What are Teleperformance's Scope 3 emissions?

In 2023, Teleperformance reported total Scope 3 emissions of 284,272 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).

Approximately 100% of these emissions originated from upstream activities such as purchased goods and capital goods, while 0% came from downstream activities like product use, distribution, and end-of-life treatment.

Has Teleperformance reduced its Scope 3 emissions over time?

Since 2019, Teleperformance's Scope 3 emissions have decreased by 31.06%, reflecting a declining long-term trend in Scope 3 emissions over time.

Compared to the previous year (2022), Teleperformance's Scope 3 emissions remained relatively stable, indicating that Teleperformance 's emissions have plateaued with no significant change in its value chain footprint.

What categories of Scope 3 emissions does Teleperformance disclose?

In 2023, Teleperformance reported emissions for 7 out of the 15 Scope 3 categories defined by the GHG Protocol.

This partial disclosure allows for some insight into the company's indirect impacts.

What are the main sources of Teleperformance's Scope 3 emissions?

In 2023, the largest contributors to Teleperformance's Scope 3 emissions were:

  • Employee Commuting (Cat. 7): 136,467 tCOâ‚‚e (48.01%)
  • Purchased Goods and Services (Cat. 1): 103,373 tCOâ‚‚e (36.36%)
  • Capital Goods (Cat. 2): 20,680 tCOâ‚‚e (7.27%)

Teleperformance's Scope 3 Emissions by Categories

Capital Goods(Cat. 2)(7.3%)Employee Commuting(Cat. 7)(48.0%)Purchased Goods andServices (Cat. 1)(36.4%)

Insights into Teleperformance's Total Carbon Footprint

In 2023, Teleperformance reported a total carbon footprint of 414,471 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) across Scope 1, Scope 2, and Scope 3 emissions. This represents a 1.23% increase compared to 2022, suggesting a rise in emissions across its operations or value chain.

The largest contributor to Teleperformance's total carbon footprint was Scope 3 emissions, accounting for 68.59% of the company's total carbon footprint, followed by Scope 2 emissions at 27.01%.

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