TTEC Holdings Inc

Common Name
TTEC Holdings
Country
United States
Sector
Technology
Industry
Information Technology Services
Employees
52,000
Ticker
TTEC
Exchange
NASDAQ/NGS
Description
TTEC Holdings Inc. is a leading customer experience technology and services company that focuses on designing, developing, and delivering exceptional digital customer experiences. The company's primar...

TTEC Holdings's GHG Emissions Data Preview

In 2024, TTEC Holdings completed a corporate carbon footprint assessment and publicly disclosed its greenhouse gas (GHG) emissions according to the GHG Protocol, covering Scope 1 (direct emissions from owned or controlled sources), Scope 2 (indirect emissions from purchased energy) and Scope 3 (indirect emissions across the value chain).

TTEC Holdings has also provided a category-level breakdown for 5 out of 15 Scope 3 emissions categories, offering greater transparency into its value chain emissions.

Metric (tCO2e)2024202320222021 - 2017
Total Scope 1
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Total Scope 2
Market-Based
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Location-Based
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Total Scope 3
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Total Scope 1 Revenue Intensity (tCO2e/$M)
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Verified Sources Behind TTEC Holdings’s Greenhouse Gas (GHG) Emissions Data

Every figure on this dashboard has a transparent audit trail. With Tracenable, each data point is traceable back to its original source, viewable directly inside our platform. Explore TTEC Holdings’s data sources below and access millions more through our Disclosure Search.

a. TTEC Holdings's Sustainability Report 2024
a. TTEC Holdings's Sustainability Report 2024

Insights into TTEC Holdings's Operational Emissions

In 2024, the total operational greenhouse gas (GHG) emissions of TTEC Holdings amounted to 12,497.62 metric tons of CO2 equivalent. This figure includes both direct emissions from owned or controlled sources (Scope 1) and indirect emissions from purchased energy (Scope 2). a

Compared to 2023, the total operational greenhouse gas (GHG) emissions of TTEC Holdings decreased by 63.03%, showing that the company has made progress in taking action to reduce the climate impact of its operations. a

TTEC Holdings's Scope 1 Emissions Over Time

2023202406001.2 k1.8 k2.4 ktCO2e-34%
  • Total Scope 1
  • Year-over-Year Change

What are TTEC Holdings's Scope 1 emissions?

In 2024, the total Scope 1 emissions of TTEC Holdings were 1,449.38 metric tons of CO₂ equivalent (tCO₂e). a

Compared to the previous year (2023), TTEC Holdings's Scope 1 emissions decreased by 34.35%, highlighting the company's efforts to lower direct emissions from assets it owns or controls. a

What are TTEC Holdings's Scope 2 emissions?

In 2024, TTEC Holdings reported Scope 2 greenhouse gas (GHG) emissions of 11,759.37 tCO₂e using the market-based method and 11,048.24 tCO₂e using the location-based method. a

Has TTEC Holdings reduced its Scope 2 emissions over time?

Compared to the previous year (2023), TTEC Holdings's Scope 2 emissions (Location-Based) fell by 65.03% in 2024, showing that the company has made progress in taking action to reduce the climate impact of its energy consumption. a

What methodology does TTEC Holdings use for Scope 2 reporting?

In 2024, TTEC Holdings reported its Scope 2 emissions using the market-based method and using the location-based method. a

TTEC Holdings's Scope 2 Emissions Over Time

2023202408 k16 k24 k32 ktCO2e
  • Total Scope 2 Location-Based
  • Total Scope 2 Market-Based

Insights into TTEC Holdings's Value Chain Emissions

In 2024, TTEC Holdings reported 69,669.18 metric tons of CO₂ equivalent (tCO₂e) of Scope 3 greenhouse gas (GHG) emissions, representing indirect emissions across its upstream and downstream value chain. a

The 2024 disclosure of TTEC Holdings includes a breakdown across 5 of the 15 Scope 3 categories defined by the GHG Protocol, up from 0 in 2023, reflecting improved emissions accounting practices and greater transparency across the company's value chain a

TTEC Holdings's Scope 3 Emissions Over Time

2024020 k40 k60 k80 ktCO2e
  • Total Scope 3
  • Year-over-Year Change

What are TTEC Holdings's Scope 3 emissions?

In 2024, TTEC Holdings reported total Scope 3 emissions of 69,669.18 metric tons of CO₂ equivalent (tCO₂e). a

Approximately 100% of these emissions originated from upstream activities such as purchased goods and capital goods, while 0% came from downstream activities like product use, distribution, and end-of-life treatment. a

What categories of Scope 3 emissions does TTEC Holdings disclose?

In 2024, TTEC Holdings reported emissions for 5 out of the 15 Scope 3 categories defined by the GHG Protocol. a

This partial disclosure allows for some insight into the company's indirect impacts.

What are the main sources of TTEC Holdings's Scope 3 emissions?

In 2024, the largest contributors to TTEC Holdings's Scope 3 emissions were: a

  • Capital Goods (Cat. 2): 33,923.02 tCO₂e (48.69%)
  • Purchased Goods and Services (Cat. 1): 19,551.45 tCO₂e (28.06%)
  • Employee Commuting (Cat. 7): 8,348.42 tCO₂e (11.98%)

TTEC Holdings's Scope 3 Emissions by Categories

Capital Goods(Cat. 2)(48.7%)Purchased Goods andServices (Cat. 1)(28.1%)Employee Commuting(Cat. 7)(12.0%)

Insights into TTEC Holdings’s GHG Emissions Intensity Compared to Industry Peers

In 2024, TTEC Holdings reported Scope 1 greenhouse gas (GHG) emissions of 1,449.38 tCO₂e and total revenues of USD 2,208 millions. This translates into an emissions intensity of 0.66 tCO₂e per millions USD. a

TTEC Holdings's Scope 1 Emissions Intensity Compared to Peers

202002,00020,000200,000Scope 1 Emissions (tCO2e)2001,0005,00020,000200,000Revenues (Millions of USD)TXerox HoldingsYear: 2023Scope 1: 71,495 tCO2eRevenue: $M 6,886Scope 1 Intensity: 10.38 tCO2e/$MFISYear: 2024Scope 1: 8,888 tCO2eRevenue: $M 10,126Scope 1 Intensity: 0.88 tCO2e/$MLeidos HoldingsYear: 2022Scope 1: 28,183 tCO2eRevenue: $M 14,396Scope 1 Intensity: 1.96 tCO2e/$MCognizant Technology SolutionsYear: 2024Scope 1: 8,639 tCO2eRevenue: $M 19,737Scope 1 Intensity: 0.44 tCO2e/$MInternational Business MachinesYear: 2023Scope 1: 71,000 tCO2eRevenue: $M 61,857Scope 1 Intensity: 1.15 tCO2e/$MCACI InternationalYear: 2023Scope 1: 4,012 tCO2eRevenue: $M 6,703Scope 1 Intensity: 0.60 tCO2e/$MParsonsYear: 2024Scope 1: 9,806 tCO2eRevenue: $M 6,751Scope 1 Intensity: 1.45 tCO2e/$MGartnerYear: 2024Scope 1: 904 tCO2eRevenue: $M 6,269Scope 1 Intensity: 0.14 tCO2e/$MCDWYear: 2023Scope 1: 3,538 tCO2eRevenue: $M 21,378Scope 1 Intensity: 0.17 tCO2e/$MKyndryl HoldingsYear: 2025Scope 1: 37,834 tCO2eRevenue: $M 15,057Scope 1 Intensity: 2.51 tCO2e/$MConcentrixYear: 2023Scope 1: 10,708 tCO2eRevenue: $M 7,115Scope 1 Intensity: 1.51 tCO2e/$MScience Applications InternationalYear: 2023Scope 1: 715 tCO2eRevenue: $M 7,445Scope 1 Intensity: 0.10 tCO2e/$MUnisysYear: 2023Scope 1: 430 tCO2eRevenue: $M 2,015Scope 1 Intensity: 0.21 tCO2e/$MExlservice HoldingsYear: 2023Scope 1: 1,549 tCO2eRevenue: $M 1,631Scope 1 Intensity: 0.95 tCO2e/$MIngram Micro HoldingYear: 2023Scope 1: 9,519 tCO2eRevenue: $M 48,051Scope 1 Intensity: 0.20 tCO2e/$MConduentYear: 2024Scope 1: 17,927 tCO2eRevenue: $M 3,356Scope 1 Intensity: 5.34 tCO2e/$MDXC TechnologyYear: 2023Scope 1: 20,999 tCO2eRevenue: $M 14,430Scope 1 Intensity: 1.46 tCO2e/$MBroadridge Financial SolutionsYear: 2024Scope 1: 12,150 tCO2eRevenue: $M 6,507Scope 1 Intensity: 1.87 tCO2e/$MFiservYear: 2023Scope 1: 22,146 tCO2eRevenue: $M 19,093Scope 1 Intensity: 1.16 tCO2e/$MJack Henry & AssociatesYear: 2023Scope 1: 7,715 tCO2eRevenue: $M 2,078Scope 1 Intensity: 3.71 tCO2e/$MSynapticsYear: 2023Scope 1: 212 tCO2eRevenue: $M 1,355Scope 1 Intensity: 0.16 tCO2e/$MCloudflareYear: 2024Scope 1: 198 tCO2eRevenue: $M 1,669Scope 1 Intensity: 0.12 tCO2e/$MConfluentYear: 2023Scope 1: 77 tCO2eRevenue: $M 777Scope 1 Intensity: 0.10 tCO2e/$MTTTTEC HoldingsYear: 2024Scope 1: 1,449 tCO2eRevenue: $M 2,208Scope 1 Intensity: 0.66 tCO2e/$M

How does TTEC Holdings's GHG emissions intensity compare to its peers?

In 2024, TTEC Holdings reported a Scope 1 emissions intensity of 0.66 tCO₂e per millions USD. Compared to the peer group median of 0.95 , this places the company below its industry benchmark, indicating it is more carbon-efficient than most competitors. a

Where does TTEC Holdings rank on GHG emissions intensity within its industry?

In 2024, TTEC Holdings ranked 11 out of 23 companies in its industry peer group, based on Scope 1 emissions intensity (measured in tCO₂e per millions USD). a

TTEC Holdings is therefore positioned in the mid-range of its industry, neither a clear leader nor a laggard in carbon efficiency. a

Insights into TTEC Holdings's Total Carbon Footprint

In 2024, TTEC Holdings reported a total carbon footprint of 82,166.8 metric tons of CO₂ equivalent (tCO₂e) across Scope 1, Scope 2, and Scope 3 emissions. This represents a 143.08% increase compared to 2023, suggesting a rise in emissions across its operations or value chain. a

The largest contributor to TTEC Holdings's total carbon footprint was Scope 3 emissions, accounting for 84.79% of the company's total carbon footprint, followed by Scope 2 emissions at 13.45%. a

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