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In 2024, Zoom Communications completed a corporate carbon footprint assessment and publicly disclosed its greenhouse gas (GHG) emissions according to the GHG Protocol, covering Scope 1 (direct emissions from owned or controlled sources), Scope 2 (indirect emissions from purchased energy) and Scope 3 (indirect emissions across the value chain).
Zoom Communications has also provided a category-level breakdown for 8 out of 15 Scope 3 emissions categories, offering greater transparency into its value chain emissions.
| Metric (tCO2e) | 2024 | 2023 | 2022 | 2021 - 2017 |
|---|---|---|---|---|
Total Scope 1 | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | 0000000 |
Total Scope 2 | ||||
Market-Based | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | 0000000 |
Location-Based | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | 0000000 |
Total Scope 3 | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | 0000000 |
Total Scope 1 Revenue Intensity (tCO2e/$M) | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | Copy restricted. Please purchase to unlock this data. | 0000000 |
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In 2024, the total operational greenhouse gas (GHG) emissions ofZoom Communications amounted to20,673metric tons of CO2 equivalent.This figure includes both direct emissions from owned or controlled sources (Scope 1) and indirect emissions from purchased energy (Scope 2).a
Compared to 2023, the total operational greenhouse gas (GHG) emissions of Zoom Communicationsdecreased by 3.28%, showing that the company has made progress in taking action to reduce the climate impact of its operations.a
In 2024, the total Scope 1 emissions of Zoom Communications were 59 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).a
Since 2021, Zoom Communications's Scope 1 emissions have decreased by 87.17%, reflecting a declining long-term trend in Scope 1 emissions over time.ab
Compared to the previous year(2023), Zoom Communications's Scope 1 emissions decreased by 82.01%, highlighting the company's efforts to lower direct emissions from assets it owns or controls.a
In 2024, Zoom Communications reported Scope 2 greenhouse gas (GHG) emissions of 4,839 tCOâ‚‚e using the market-based method and 20,614 tCOâ‚‚e using the location-based method.a
Since 2021, Zoom Communications's Scope 2 greenhouse gas (GHG) emissions (Location-Based)have remained relatively stable, indicating that Zoom Communications's emissions have plateaued with no significant change in its energy consumption footprint.ab
Compared to the previous year(2023), Zoom Communications's Scope 2 emissions(Location-Based) have remained relatively stable, indicating that Zoom Communications's emissions have plateaued with no significant change in its energy consumption footprint.a
In 2024, Zoom Communications reported its Scope 2 emissions using the market-based method and using the location-based method.a
In 2024, Zoom Communications reported 155,088 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) of Scope 3 greenhouse gas (GHG) emissions, representing indirect emissions across its upstream and downstream value chain.a
The 2024 disclosure of Zoom Communications includes a breakdown across 8of the 15 Scope 3 categories defined by the GHG Protocol,matching the level of disclosure in 2023, demonstrating consistent Scope 3 emissions reporting coverage year over year.a
In 2024, Zoom Communications reported total Scope 3 emissions of 155,088 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).a
Approximately 100%of these emissions originated from upstream activities such as purchased goods and capital goods, while 0%came from downstream activities like product use, distribution, and end-of-life treatment.a
Since 2021, Zoom Communications's Scope 3 emissionshave increased by 253.81%, reflecting a rising long-term trend in Scope 3 emissions over time.ac
Compared to the previous year (2023), Zoom Communications's Scope 3 emissions remained relatively stable, indicating that Zoom Communications's emissions have plateaued with no significant change in its value chain footprint.a
In 2024, Zoom Communications reported emissions for 8 out of the 15 Scope 3 categories defined by the GHG Protocol.a
This partial disclosure allows for some insight into the company's indirect impacts.
In 2024, the largest contributors to Zoom Communications's Scope 3 emissions were:a
In 2024, Zoom Communications reported Scope 1 greenhouse gas (GHG) emissions of 59 tCOâ‚‚e and total revenues of USD 4,683 millions. This translates into an emissions intensity of 0.01 tCOâ‚‚e per millions USD.a
In 2024, Zoom Communications reported a Scope 1 emissions intensity of 0.01 tCOâ‚‚e per millions USD. Compared to the peer group median of 0.3, this places the company below its industry benchmark, indicating it is more carbon-efficient than most competitors.a
In 2024, Zoom Communications ranked 2 out of 21 companies in its industry peer group, based on Scope 1 emissions intensity (measured in tCOâ‚‚e per millions USD).a
This places Zoom Communications among the top performers, with one of the lowest emissions intensities relative to peers.a
In 2024, Zoom Communications reported a total carbon footprint of 175,761 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) across Scope 1, Scope 2, and Scope 3 emissions. This represents a 1.71% decrease compared to 2023, indicating progress in reducing its overall greenhouse gas output.a
The largest contributor to Zoom Communications's total carbon footprint was Scope 3 emissions, accounting for 88.24% of the company's total carbon footprint, followed by Scope 2 emissions at 11.73%.a