| Insurance revenues | 86,078a | 80,889a |
| Fees and charges relating to investment contracts with no discretionary participation features | 246a | 234a |
| Revenues from other activities | 979a | 949a |
| Revenues from all activities | 87,303a | 82,072a |
| Insurance service expenses | -73,774a | -71,681a |
| Net expenses from reinsurance contracts held | -4,258a | -2,276a |
| Expenses from other activities | -2,562a | -2,381a |
| Expenses from all activities | -80,593a | -76,339a |
| Result from all activities | 6,710a | 5,734a |
| Net investment income | 12,527a | 12,225a |
| Net realized gains and losses on investments at cost and at fair value through other comprehensive income (OCI) | 780a | -1,245a |
| Net realized gains and losses and change in fair value of investments at fair value through profit or loss | 7,256a | 7,129a |
| Change in impairment on investments | -346a | -234a |
| Investment return | 20,217a | 17,875a |
| Net finance income or expenses from insurance contracts issued | -16,847a | -14,500a |
| Net finance income or expenses from reinsurance contracts held | 582a | 270a |
| Net finance income or expenses from insurance and reinsurance contracts | -16,265a | -14,230a |
| Financial result excluding financing debt expenses | 3,952a | 3,645a |
| Other income and expenses | -250a | -580a |
| Change in impairment on goodwill and other intangible assets | 0a | -1a |
| Other operating income and expenses | -250a | -582a |
| Operating profit before tax | 10,412a | 8,797a |
| Income (net of impairment) from investments accounted for using the equity method | 173a | 249a |
| Financing debts expenses | -607a | -611a |
| Profit before tax from continuing operations | 9,978a | 8,435a |
| Income tax | -2,459a | -1,399a |
| Profit from continuing operations | 7,519a | 7,036a |
| Profit or loss from discontinued operations, net of tax | 555a | 337a |
| Net income | 8,074a | 7,373a |
| Split between | — | — |
| Net income - Group share | 7,886a | 7,189a |
| Net income - Non-controlling interests | 188a | 184a |