| Revenue | — | — |
| Commission and fee income | 15,002.48a | 14,814.5a |
| Interest income | 12,574.36a | 13,546.68a |
| Net investment gains | 7,806.6a | 3,731.5a |
| Total revenue | 35,383.44a | 32,092.67a |
| Other income and gains or losses | 1,962.5a | 1,205.68a |
| Total revenue and other income | 37,345.94a | 33,298.35a |
| Depreciation and amortisation | -1,022.21a | -929.48a |
| Staff costs | -9,579.78a | -8,772.98a |
| Commission and fee expenses | -292.03a | -302.15a |
| Interest expenses | -10,225.91a | -10,410.66a |
| Other operating expenses | -5,219.76a | -4,754.68a |
| Credit impairment losses | -64.68a | -95.49a |
| Other assets impairment losses | -4.57a | -3.63a |
| Total expenses | -26,279.57a | -25,269.06a |
| Share of results of associates and joint ventures | 785.77a | 715.14a |
| Profit before income tax | 11,852.14a | 8,744.44a |
| Income tax expense | -1,307.47a | -881.52a |
| Profit for the year | 10,544.67a | 7,862.92a |
| Attributable to | — | — |
| Owners of the Company | 9,636.83a | 6,977.8a |
| Non-controlling interests | 907.84a | 885.12a |