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Twilio Inc
Twilio's GHG Emissions Data Preview
In 2024, Twilio completed a corporate carbon footprint assessment and publicly disclosed its greenhouse gas (GHG) emissions according to the GHG Protocol, covering Scope 1 (direct emissions from owned or controlled sources), Scope 2 (indirect emissions from purchased energy) and Scope 3 (indirect emissions across the value chain).
Twilio has also provided a category-level breakdown for 8 out of 15 Scope 3 emissions categories, offering greater transparency into its value chain emissions.
| Metric (tCO2e) | 2024 | 2023 | 2022 | 2021 - 2017 |
|---|---|---|---|---|
Total Scope 1 | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | 0000000 |
Total Scope 2 | ||||
Market-Based | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | 0000000 |
Location-Based | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | 0000000 |
Total Scope 3 | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | 0000000 |
Total Scope 1 Revenue Intensity (tCO2e/$M) | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | Copy restricted. Please purchase to unlock this data.  a | 0000000 |
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aVerified Sources Behind Twilio’s Greenhouse Gas (GHG) Emissions Data
Every figure on this dashboard has a transparent audit trail. With Tracenable, each data point is traceable back to its original source, viewable directly inside our platform. Explore Twilio’s data sources below and access millions more through our Disclosure Search.
Insights into Twilio's Operational Emissions
In 2024, the total operational greenhouse gas (GHG) emissions ofTwilio amounted to7,020.6metric tons of CO2 equivalent.This figure includes both direct emissions from owned or controlled sources (Scope 1) and indirect emissions from purchased energy (Scope 2).a
Compared to 2023, the total operational greenhouse gas (GHG) emissions of Twiliodecreased by 7.18%, showing that the company has made progress in taking action to reduce the climate impact of its operations.a
Twilio's Scope 1 Emissions Over Time
- Total Scope 1
- Year-over-Year Change
What are Twilio's Scope 1 emissions?
In 2024, the total Scope 1 emissions of Twilio were 709 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).a
Has Twilio reduced its Scope 1 emissions over time?
Since 2019, Twilio's Scope 1 emissions have decreased by 17.69%, reflecting a declining long-term trend in Scope 1 emissions over time.a
Compared to the previous year(2023), Twilio's Scope 1 emissions decreased by 22.5%, highlighting the company's efforts to lower direct emissions from assets it owns or controls.a
What are Twilio's Scope 2 emissions?
In 2024, Twilio reported Scope 2 greenhouse gas (GHG) emissions of 3,775.5 tCOâ‚‚e using the market-based method and 6,311.6 tCOâ‚‚e using the location-based method.a
Has Twilio reduced its Scope 2 emissions over time?
Since 2019, Twilio's Scope 2 greenhouse gas (GHG) emissions (Location-Based)have remained relatively stable, indicating that Twilio's emissions have plateaued with no significant change in its energy consumption footprint.a
Compared to the previous year(2023), Twilio's Scope 2 emissions(Location-Based) have remained relatively stable, indicating that Twilio's emissions have plateaued with no significant change in its energy consumption footprint.a
What methodology does Twilio use for Scope 2 reporting?
In 2024, Twilio reported its Scope 2 emissions using the market-based method and using the location-based method.a
Twilio's Scope 2 Emissions Over Time
- Total Scope 2 Location-Based
- Total Scope 2 Market-Based
Insights into Twilio's Value Chain Emissions
In 2024, Twilio reported 307,925.7 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) of Scope 3 greenhouse gas (GHG) emissions, representing indirect emissions across its upstream and downstream value chain.a
The 2024 disclosure of Twilio includes a breakdown across 8of the 15 Scope 3 categories defined by the GHG Protocol,matching the level of disclosure in 2023, demonstrating consistent Scope 3 emissions reporting coverage year over year.a
Twilio's Scope 3 Emissions Over Time
- Total Scope 3
- Year-over-Year Change
What are Twilio's Scope 3 emissions?
In 2024, Twilio reported total Scope 3 emissions of 307,925.7 metric tons of COâ‚‚ equivalent (tCOâ‚‚e).a
Approximately 100%of these emissions originated from upstream activities such as purchased goods and capital goods, while 0%came from downstream activities like product use, distribution, and end-of-life treatment.a
Has Twilio reduced its Scope 3 emissions over time?
Since 2019, Twilio's Scope 3 emissionshave increased by 110.18%, reflecting a rising long-term trend in Scope 3 emissions over time.a
Compared to the previous year (2023), Twilio's Scope 3 emissions increased by 10.64%, suggesting that the company faced challenges in reducing emissions across its value chain.a
What categories of Scope 3 emissions does Twilio disclose?
In 2024, Twilio reported emissions for 8 out of the 15 Scope 3 categories defined by the GHG Protocol.a
This partial disclosure allows for some insight into the company's indirect impacts.
What are the main sources of Twilio's Scope 3 emissions?
In 2024, the largest contributors to Twilio's Scope 3 emissions were:a
- Purchased Goods and Services (Cat. 1): 274,725.4 tCOâ‚‚e(89.22%)
- Business Travel (Cat. 6): 25,546.1 tCOâ‚‚e(8.3%)
- Employee Commuting (Cat. 7): 3,580.3 tCOâ‚‚e(1.16%)
Twilio's Scope 3 Emissions by Categories
Insights into Twilio’s GHG Emissions Intensity Compared to Industry Peers
In 2024, Twilio reported Scope 1 greenhouse gas (GHG) emissions of 709 tCOâ‚‚e and total revenues of USD 4,459 millions. This translates into an emissions intensity of 0.16 tCOâ‚‚e per millions USD.a
Twilio's Scope 1 Emissions Intensity Compared to Peers
How does Twilio's GHG emissions intensity compare to its peers?
In 2024, Twilio reported a Scope 1 emissions intensity of 0.16 tCOâ‚‚e per millions USD. Compared to the peer group median of 0.2, this places the company below its industry benchmark, indicating it is more carbon-efficient than most competitors.a
Where does Twilio rank on GHG emissions intensity within its industry?
In 2024, Twilio ranked 9 out of 22 companies in its industry peer group, based on Scope 1 emissions intensity (measured in tCOâ‚‚e per millions USD).a
Twilio is therefore positioned in the mid-range of its industry, neither a clear leader nor a laggard in carbon efficiency.a
Insights into Twilio's Total Carbon Footprint
In 2024, Twilio reported a total carbon footprint of 314,946.3 metric tons of COâ‚‚ equivalent (tCOâ‚‚e) across Scope 1, Scope 2, and Scope 3 emissions. This represents a 10.17% increase compared to 2023, suggesting a rise in emissions across its operations or value chain.a
The largest contributor to Twilio's total carbon footprint was Scope 3 emissions, accounting for 97.77% of the company's total carbon footprint, followed by Scope 2 emissions at 2%.a