| Operating revenue | 35,471.2a | 33,644.08a |
| Net interest income | 3,848.63a | 4,162.72a |
| Interest income | 14,056.02a | 14,448.37a |
| Interest expense | -10,207.39a | -10,285.65a |
| Net fee and commission income | 7,371.19a | 6,554.85a |
| Net brokerage fee income | 6,188.66a | 5,501.53a |
| Net investment banking fee income | 606.32a | 548.23a |
| Net asset management fee income | 485.01a | 457.05a |
| Investment income | 11,138.22a | 3,135.51a |
| Investment loss of associates and joint ventures | -3.76a | -2.32a |
| Gain on derecognition of financial assets measured at amortized cost | 0.15a | 0a |
| Other income | 74.99a | 86.84a |
| Gain (loss) on fair value changes | 360.86a | 4,520.03a |
| Exchange loss | -62.91a | -3.37a |
| Other business income | 12,736.41a | 15,172.93a |
| Gain on disposal of assets | 3.81a | 14.56a |
| Operating expenses | -24,943.33a | -25,427.82a |
| Taxes and surcharges | -141.18a | -149.68a |
| Business and administrative expenses | -11,414.45a | -10,372.5a |
| Credit impairment losses | -440.81a | -33.5a |
| Other asset impairment losses | -1.58a | -20.12a |
| Other business costs | -12,948.46a | -14,852.02a |
| Operating profit | 10,527.87a | 8,216.26a |
| Non-operating income | 1.78a | 2.93a |
| Non-operating expenses | -11.02a | -85.54a |
| Profit before income tax | 10,518.63a | 8,133.65a |
| Income tax expense | -487.71a | -249.64a |
| Net profit | 10,030.92a | 7,884.01a |
| Net profit from continuing operations | 10,030.92a | 7,884.01a |
| Net profit attributable to shareholders of the parent company | 10,030.84a | 7,878.77a |
| Profit or loss attributable to non-controlling interests | 0.08a | 5.24a |