| Operating income | 50,273.07a | 45,159.51a |
| Net interest income | 26,626.68a | 25,451.53a |
| Interest income | 79,534.29a | 74,748.46a |
| Interest expense | -52,907.61a | -49,296.93a |
| Net fee and commission income | 2,592.6a | 3,628.79a |
| Fee and commission income | 5,028.82a | 4,294.63a |
| Fee and commission expense | -2,436.22a | -665.84a |
| Investment income | 13,617.84a | 14,814.41a |
| Investment income from associates and joint ventures | 906.54a | 833.93a |
| Gains on derecognition of financial assets measured at amortised cost | 857.92a | 387.3a |
| Gains from changes in fair value | 7,376.52a | 1,717.57a |
| Exchange gains | -596.03a | -1,537.16a |
| Other operating income | 283.46a | 307.85a |
| Other gains | 371.94a | 769.5a |
| Gain on disposal of assets | 7.03a | |
| Operating expenses | -25,584.89a | -23,309.79a |
| Taxes and surcharges | -665.1a | -620.35a |
| Business and administrative expenses | -14,118.95a | -13,761.76a |
| Credit impairment losses | -10,524.7a | -8,769.76a |
| Other asset impairment losses | -72.05a | -4.4a |
| Other operating costs | -204.1a | -153.52a |
| Operating profit | 24,688.18a | 21,849.72a |
| Non-operating income | 42.11a | 94.92a |
| Non-operating expenses | -76.89a | -70.61a |
| Total profit | 24,653.4a | 21,874.03a |
| Income tax expense | -4,288.47a | -3,243.55a |
| Net profit | 20,364.93a | 18,630.48a |
| By continuity of operations classification | — | — |
| Profit from continuing operations | 20,364.93a | 18,630.48a |
| By ownership attribution classification | — | — |
| Profit attributable to owners of the parent | 20,176.73a | 18,502.08a |
| Non-controlling interests | 188.21a | 128.4a |