CM.com N.V. is a global leader in cloud software for conversational commerce, providing an integrated platform that connects enterprises and brands to billions of consumers worldwide via mobile channe... CM.com N.V. is a global leader in cloud software for conversational commerce, providing an integrated platform that connects enterprises and brands to billions of consumers worldwide via mobile channels. Founded in 1999 in Breda, Netherlands, by Jeroen van Glabbeek and Gilbert Gooijers, the company originated with SMS group messaging for nightlife events in the Benelux region and has evolved into a comprehensive provider of communication, payments, and customer engagement solutions. Organized into four key business units—Connect, Engage, Pay, and Live—CM.com offers messaging across channels like SMS, WhatsApp Business, Apple Business Chat, Google RCS, and voice APIs, blended with seamless payment processing as a licensed Payments Service Provider supporting card payments, WeChat Pay, and offline POS systems. With 666 full-time equivalents, 23 offices in 15 countries, and a privately owned cloud platform featuring in-house AI tools for personalization and automation, CM.com enables businesses to deliver hyper-personalized customer journeys, enhancing marketing, sales, customer support, and events like ticketing and the Dutch Grand Prix. The company plays a pivotal role in the messaging economy and CPaaS market, driving scalable, compliant interactions that boost customer satisfaction and operational efficiency.
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