| Goodwill | 6,899a | 6,105a | 5,715a |
| Other intangible assets | 3,325a | 2,480a | 2,188a |
| Costs to obtain and fulfil contracts | 1,525a | 1,316a | 1,235a |
| Right-of-use assets | 1,144a | 992a | 917a |
| Property, plant and equipment | 1,411a | 1,166a | 1,058a |
| Interests in joint ventures and associates | 203a | 298a | 301a |
| Other investments | 1,149a | 1,049a | 881a |
| Post-employment benefit assets | 542a | 525a | 649a |
| Trade and other receivables | 410a | 309a | 180a |
| Deferred tax assets | 179a | 237a | 256a |
| Derivative financial instruments | 69a | 55a | 85a |
| Non-current assets | 16,856a | 14,532a | 13,465a |
| Inventories | 734a | 692a | 570a |
| Trade and other receivables | 5,686a | 5,094a | 4,452a |
| Tax recoverable | 141a | 109a | 119a |
| Cash and cash equivalents | 623a | 1,029a | 2,214a |
| Derivative financial instruments | 36a | 22a | 79a |
| Assets held for sale | 273a | 5a | 29a |
| Current assets | 7,493a | 6,951a | 7,463a |
| Total assets | 24,349a | 21,483a | 20,928a |
| Borrowings | -822a | -1,327a | -774a |
| Lease liabilities | -273a | -237a | -216a |
| Derivative financial instruments | -21a | -45a | -6a |
| Provisions | -370a | -284a | -301a |
| Current tax liabilities | -235a | -261a | -274a |
| Trade and other payables | -8,172a | -7,166a | -6,281a |
| Liabilities held for sale | -179a | 0a | 0a |
| Current liabilities | -10,072a | -9,320a | -7,852a |
| Borrowings | -3,774a | -2,787a | -3,651a |
| Lease liabilities | -1,042a | -916a | -803a |
| Derivative financial instruments | -187a | -253a | -265a |
| Post-employment benefit obligations | -1,274a | -983a | -847a |
| Provisions | -344a | -349a | -346a |
| Deferred tax liabilities | -287a | -132a | -178a |
| Trade and other payables | -463a | -443a | -395a |
| Non-current liabilities | -7,371a | -5,863a | -6,485a |
| Total liabilities | -17,443a | -15,183a | -14,337a |
| Net assets | 6,906a | 6,300a | 6,591a |
| Share capital | 346a | 346a | 346a |
| Share premium | 317a | 317a | 317a |
| Other reserves | 4,592a | 4,582a | 5,559a |
| Retained earnings | 1,574a | 1,018a | 325a |
| Total equity shareholders’ funds | 6,829a | 6,263a | 6,547a |
| Non-controlling interests | 77a | 37a | 44a |
| Total equity | 6,906a | 6,300a | 6,591a |