| Insurance service income | 4,918.29a | 4,768.4a |
| Income from contracts measured under general method (BBA) and participation (VFA) | 2,494.39a | 2,487.06a |
| Amounts related to changes in the liability for remaining coverage | 1,856.18a | 1,755.98a |
| Expected benefits and expenses | 1,523.05a | 1,398.02a |
| Changes in risk adjustment for non-financial risk | 92.33a | 115.36a |
| CSM recognized for services provided | 240.8a | 242.6a |
| Release (recovery) of acquisition costs allocated to the period | 519.01a | 524.15a |
| Experience adjustment related to current services | 119.2a | 206.94a |
| Income from contracts measured under the premium allocation approach (PAA) | 2,423.9a | 2,281.34a |
| Insurance service expenses | -3,971.79a | -3,775.63a |
| Benefits and expenses incurred | -2,975.95a | -2,706.53a |
| Acquisition expenses | -1,136.11a | -1,102.58a |
| Change in liability for incurred claims | -140.27a | -33.48a |
| Result associated with issued insurance contracts | 946.5a | 992.77a |
| Reinsurance expenses | -644.08a | -656.76a |
| Income from reinsurance recoveries | 410.06a | 370.09a |
| Result associated with reinsurance contracts held | -234.02a | -286.68a |
| Insurance service result (A + B) | 712.49a | 706.09a |
| Interest income | 240.74a | 187.74a |
| Dividend income | 80.37a | 69.21a |
| Net gain/(loss) on financial instruments | 127.59a | 136.34a |
| Reversal/(loss) on impairment of financial instruments | -2.86a | 3.71a |
| Net foreign exchange gain/(loss) | 2.56a | -3.29a |
| Other financial income/(expenses) | 28.68a | 14.38a |
| Income/(expenses) from property, plant and equipment and investment property | 17.1a | -9.55a |
| Share of results of equity-accounted investees | 15.75a | 13.29a |
| Net investment result | 509.92a | 411.84a |
| Insurance finance income/(expenses) associated with issued insurance contracts | -362.45a | -320.45a |
| Finance income/(expenses) associated with reinsurance contracts held | 14.23a | 11.54a |
| Total insurance finance income or expenses | -348.23a | -308.91a |
| Net result from insurance and investments (C + D + E) | 874.18a | 809.02a |
| Other income | 543.13a | 491.95a |
| Other expenses | -494.62a | -462.57a |
| Profit before tax | 922.69a | 838.4a |
| Income tax expense | -225.21a | -197.6a |
| Profit for the year from continuing operations | 697.48a | 640.8a |
| Profit for the year from discontinued operations and/or held for sale, net of taxes | | 4.31a |
| Consolidated profit for the year | 697.48a | 645.11a |
| Profit attributable to the parent | 636.45a | 580.6a |
| Profit attributable to non-controlling interests | 61.03a | 64.51a |