| Total revenues | 15,619.48a | 16,646.35a |
| Operating revenues | 15,619.48a | 16,646.35a |
| Total operating costs | -11,986.2a | -13,123.52a |
| Operating costs | -5,827.85a | -6,298.47a |
| Operating tax and surcharges | -190.41a | -203.21a |
| Selling expenses | -3,922.97a | -4,434.44a |
| Administrative expenses | -911.6a | -930.48a |
| R&D expenses | -1,435.35a | -1,661.76a |
| Financial expenses | -301.98a | -404.84a |
| Interest expenses | -123.26a | -146.73a |
| Interest income | 417.3a | 532.25a |
| Other income | 191.27a | 259.06a |
| Investment income ('-' for loss) | 64.37a | 79.47a |
| Income from investments in associates and joint ventures | 27.08a | 72.79a |
| Gains from derecognition of financial assets at amortized cost gains from net exposure hedges ('-' for loss) gains from changes in fair values ('-' for loss) | -17.5a | -25.42a |
| Losses of credit impairment ('-' for loss) | -7.26a | -16.85a |
| Impairment loss of assets ('-' for loss) | -293.14a | -312.37a |
| Gains from disposal of assets ('-' for loss) | 45.26a | -0.17a |
| Operating profit ('-' for loss) | 3,616.28a | 3,506.57a |
| Non-operating income | 7.78a | 7.98a |
| Non-operating expenses | -49.18a | -48.99a |
| Total profit ('-' for loss) | 3,574.89a | 3,465.55a |
| Income tax expenses | -592.14a | -614.54a |
| Net profit ('-' for loss) | 2,982.75a | 2,851.02a |
| Classified by business continuity | — | — |
| Net profit from ongoing operation ('-' for loss) | 2,982.75a | 2,851.02a |
| Net profit from discontinuing operation ('-' for loss) | 0a | 0a |
| Classified by ownership | — | — |
| Net profit attributable to shareholders of the parent company ('-' for loss) | 1,386.57a | 1,442.78a |
| Profit and loss of minority shareholders ('-' for loss) | 1,596.18a | 1,408.24a |