| Total operating revenue | 78,383.38a | 74,018.94a |
| Operating revenue | 77,773.39a | 73,221.73a |
| Interest income | 609.99a | 797.21a |
| Total operating costs | -71,954.61a | -68,021a |
| Operating costs | -57,216.96a | -54,051.05a |
| Interest expense | -256.44a | -377.25a |
| Fee and commission expense | -7a | -14.42a |
| Taxes and surcharges | -431.16a | -423.71a |
| Selling expenses | -5,464.21a | -5,101.93a |
| Administrative expenses | -2,996.45a | -2,650.98a |
| Research and development expenses | -5,380.62a | -5,864.6a |
| Finance costs | -201.78a | -462.94a |
| Interest expense | -845.08a | -1,013.55a |
| Interest income | 1,009.36a | 980.32a |
| Other income | 866.18a | 764.5a |
| Investment income (loss) | 643.01a | -177.08a |
| Investment income from associates and joint ventures | 58.33a | 49.94a |
| Gains on derecognition of financial assets measured at amortized cost | -0.36a | |
| Fair value change gains (losses) | 109.56a | 21.15a |
| Credit impairment losses | -896.93a | -1,173.92a |
| Asset impairment losses | -201.36a | -83.85a |
| Gains (losses) on disposal of assets | 45.54a | -5.94a |
| Operating profit (loss) | 6,994.76a | 5,342.81a |
| Non-operating income | 120.03a | 98.55a |
| Non-operating expenses | -207.02a | -124.8a |
| Profit before tax (loss) | 6,907.77a | 5,316.55a |
| Income tax expense | -815.23a | -710.44a |
| Net profit (loss) | 6,092.54a | 4,606.11a |
| Classified by continuity of operations | — | — |
| Net profit from continuing operations (loss) | 6,092.54a | 4,606.11a |
| Classified by ownership | — | — |
| Net profit attributable to shareholders of the parent (loss) | 5,975.45a | 4,527.45a |
| Profit or loss attributable to non-controlling interests (loss) | 117.09a | 78.66a |