| Operating income | — | — |
| Interest income | 44,898.76a | 45,460.15a |
| Interest expense | -24,792.18a | -24,760.64a |
| Net interest income | 20,106.58a | 20,699.51a |
| Fee and commission income | 2,280.51a | 2,513.74a |
| Fee and commission expense | -238.31a | -245.32a |
| Net fee and commission income | 2,042.2a | 2,268.42a |
| Investment income | 2,444.55a | 1,525.28a |
| Including: Income from investments in associates | 223.64a | 134.24a |
| Income from derecognition of financial assets measured at amortised cost | 5.94a | 0a |
| Other income | 98.14a | 34.66a |
| Gains from changes in fair value | 1,144.32a | 1,622.52a |
| Exchange gains | 213a | 181.17a |
| Other operating income | 42.9a | 48a |
| Gains from asset disposals | 549.67a | 34.24a |
| Operating income | 26,641.34a | 26,413.8a |
| Operating expenses | — | — |
| Taxes and surcharges | -304.79a | -313.44a |
| Operation and administrative expenses | -8,854.27a | -8,599.16a |
| Credit impairment losses | -2,468.29a | -3,205.81a |
| Asset impairment losses | -1.14a | -1.56a |
| Other operating costs | -16.95a | -29.68a |
| Operating expenses | -11,645.43a | -12,149.65a |
| Operating profit | 14,995.91a | 14,264.15a |
| Add: Non-operating income | 36.7a | 671.03a |
| Less: Non-operating expenses | -59.13a | -48.72a |
| Profit before income tax | 14,973.48a | 14,886.47a |
| Less: Income tax expenses | -2,365.87a | -2,399.09a |
| Net profit | 12,607.61a | 12,487.38a |
| Net profit classified by continuity of operations | — | — |
| Net profit from continuing operations | 12,607.61a | 12,487.38a |
| Net profit from discontinued operations | 0a | 0a |
| Net profit classified by ownership | — | — |
| Shareholders of the Bank | 12,288.16a | 12,141.96a |
| Non-controlling interests | 319.45a | 345.42a |