| Revenue | 10,821.23a | 10,185.32a |
| Other operating income | 118.72a | 65.24a |
| Total revenue and other operating income | 10,939.96a | 10,250.56a |
| Operating expenses | -8,108.94a | -7,836.46a |
| Payment charges | -164.53a | -159.58a |
| Cost of goods sold | -1,512.46a | -2,322.13a |
| Cost of delivery | -2,835.02a | -2,307.57a |
| Marketing service expenses | -1,610.54a | -1,231.72a |
| Staff costs net | -1,237.22a | -1,169.48a |
| Staff costs gross | -1,527.38a | -1,427.7a |
| Capitalisation of development costs | -290.15a | -258.22a |
| IT service expenses | -225.11a | -201.91a |
| IT service expenses gross | -234.59a | -220.17a |
| Capitalisation of development costs | -9.48a | -18.27a |
| Other expenses net | -509.51a | -396.34a |
| Other expenses gross | -619.48a | -493.45a |
| Capitalisation of development costs | -109.97a | -97.12a |
| Net impairment losses on financial and contract assets | -14.57a | -47.73a |
| Operating profit before amortisation and depreciation and impairment losses on non-current non-financial assets | 2,831.02a | 2,414.1a |
| Amortisation, depreciation and impairment losses of non-current non-financial assets | -1,043.96a | -1,623.98a |
| Amortisation | -711.9a | -730.04a |
| Depreciation | -250.5a | -244.08a |
| Impairment losses of non-current non-financial assets | -81.56a | -649.86a |
| Operating profit | 1,787.06a | 790.12a |
| Net financial costs | -343.68a | -289.95a |
| Financial income | 135.58a | 74.25a |
| Financial costs | -479.26a | -364.2a |
| Profit before income tax | 1,443.38a | 500.17a |
| Income tax expenses | -408.82a | -216.11a |
| Net profit | 1,034.56a | 284.06a |