| Total operating revenue | 42,157,108.61a | 40,682,737.55a |
| Operating revenue | 42,157,108.61a | 40,682,737.55a |
| Interest income | | |
| Premiums earned | | |
| Fee and commission income | | |
| Total operating costs | -25,050,801.18a | -25,369,225.99a |
| Cost of sales | -22,179,109.23a | -22,051,952.36a |
| Interest expense | | |
| Fee and commission expense | | |
| Surrenders | | |
| Claims expense, net | | |
| Net provision for insurance contract liabilities | | |
| Policyholder dividend expense | | |
| Reinsurance expense | | |
| Taxes and surcharges | -228,416.22a | -138,528.34a |
| Selling expenses | | |
| Administrative expenses | -844,187.2a | -802,079.92a |
| R&D expenses | -10,889.39a | -11,234.4a |
| Finance costs | -1,788,199.15a | -2,365,430.96a |
| Interest expense | -1,950,673.68a | -2,586,741.72a |
| Interest income | 164,253.22a | 221,504.33a |
| Other income | 140.49a | 209.8a |
| Investment income (loss) | | |
| Investment income from associates and joint ventures | | |
| Gain on derecognition of financial assets measured at amortized cost | | |
| Foreign exchange gain (loss) | | |
| Net hedging gain (loss) | | |
| Fair value change gain (loss) | | |
| Credit impairment loss | -0.66a | |
| Asset impairment loss | | |
| Gain (loss) on disposal of assets | 23.72a | |
| Operating profit (loss) | 17,106,471.64a | 15,313,722.02a |
| Non-operating income | 9,145.2a | 30.65a |
| Non-operating expenses | -2,643.16a | -4,793.5a |
| Profit before tax | 17,112,973.67a | 15,308,959.17a |
| Income tax expense | -4,441,553.9a | -4,101,644.73a |
| Net profit (loss) | 12,671,419.77a | 11,207,314.43a |
| Classification by continuity of operations | — | — |
| Net profit from continuing operations (loss) | 12,671,419.77a | 11,207,314.43a |
| Net profit from discontinued operations (loss) | | |
| Attributable classification | — | — |
| Net profit attributable to owners of the parent (loss) | 12,768,289.2a | 11,545,536.01a |
| Non-controlling interests (profit/loss) | -96,869.43a | -338,221.58a |