| Interest income | 30.49a | | 29.14a | |
| Interest income from financial instruments at fair value through other comprehensive income and amortized cost | 29a | | 27.71a | |
| Interest income from financial instruments at fair value through profit or loss | 1.46a | | 1.42a | |
| Insurance finance interest income | 0.03a | | 0.02a | |
| Interest expense | -17.66a | | -16.96a | |
| Insurance finance interest expense | -1.48a | | -1.53a | |
| Net interest income | 12.83a | | 12.18a | |
| Fee and commission income | 5.48a | | 5.37a | |
| Fee and commission expense | -1.63a | | -1.69a | |
| Net fee and commission income | 3.85a | | 3.67a | |
| Insurance income | 11.46a | 11.02a | 11.01a | 10.32a |
| Reinsurance income | 0.44a | | 0.68a | |
| Insurance expense | -9.81a | | -9.56a | |
| Insurance service expense | -8.88a | | -8.72a | |
| Reinsurance expense | -0.92a | | -0.84a | |
| Net insurance income | 1.65a | | 1.45a | |
| Net gains on financial instruments at fair value through profit or loss | 1.01a | | 2.16a | |
| Other insurance finance expenses | -0.44a | | -0.57a | |
| Net other operating expenses | -1.87a | | -2.71a | |
| General and administrative expenses | -6.94a | | -6.65a | |
| Operating income before provision for credit losses | 10.09a | | 9.53a | |
| Provision for credit losses | -2.04a | | -3.15a | |
| Net operating income | 8.05a | | 6.39a | |
| Share of profit (loss) of associates and joint ventures | -0.02a | | 0.03a | |
| Net other non-operating expenses | -1.04a | | -0.3a | |
| Net non-operating expenses | -1.06a | | -0.26a | |
| Profit before income tax expense | 6.99a | | 6.12a | |
| Income tax expense | -1.96a | | -1.59a | |
| Profit for the year | 5.03a | | 4.53a | |
| Profit (loss) attributable to: | — | — | — | — |
| Shareholders of the parent company | 5.08a | | 4.59a | |
| Non-controlling interests | -0.05a | | -0.07a | |