| Cash, cash balances at central banks and other demand deposits | 51,145a | 75,416a | 79,756a |
| Financial assets held for trading | 108,948a | 141,042a | 110,671a |
| Derivatives | 36,003a | 34,293a | 39,908a |
| Equity instruments | 6,760a | 4,589a | 4,404a |
| Debt securities | 27,955a | 28,569a | 24,367a |
| Loans and advances to central banks | 556a | 2,809a | 1,632a |
| Loans and advances to credit institutions | 20,938a | 56,599a | 25,231a |
| Loans and advances to customers | 16,736a | 14,182a | 15,130a |
| Non-trading financial assets mandatorily at fair value through profit or loss | 10,546a | 8,737a | 6,888a |
| Equity instruments | 9,782a | 7,963a | 6,511a |
| Debt securities | 407a | 484a | 129a |
| Loans and advances | 358a | 290a | 247a |
| Financial assets designated at fair value through profit or loss | 836a | 955a | 913a |
| Debt securities | 836a | 955a | 913a |
| Financial assets at fair value through other comprehensive income | 59,002a | 62,205a | 65,374a |
| Equity instruments | 1,451a | 1,217a | 1,198a |
| Debt securities | 57,526a | 60,963a | 64,150a |
| Loans and advances to credit institutions | 25a | 26a | 26a |
| Financial assets at amortized cost | 502,400a | 451,732a | 414,421a |
| Debt securities | 59,014a | 49,462a | 36,639a |
| Loans and advances to central banks | 8,255a | 7,151a | 4,401a |
| Loans and advances to credit institutions | 22,655a | 17,477a | 16,031a |
| Loans and advances to customers | 412,477a | 377,643a | 357,351a |
| Derivatives - hedge accounting | 1,158a | 1,482a | 1,891a |
| Fair value changes of the hedged items in portfolio hedges of interest rate risk | -65a | -97a | -148a |
| Joint ventures and associates | 989a | 976a | 916a |
| Joint ventures | 94a | 93a | 100a |
| Associates | 895a | 883a | 816a |
| Insurance and reinsurance assets | 191a | 211a | 183a |
| Tangible assets | 9,759a | 9,253a | 8,737a |
| Properties, plant and equipment | 9,506a | 9,046a | 8,441a |
| For own use | 8,501a | 8,295a | 7,911a |
| Other assets leased out under an operating lease | 1,004a | 751a | 530a |
| Investment properties | 253a | 207a | 296a |
| Intangible assets | 2,490a | 2,363a | 2,156a |
| Goodwill | 700a | 795a | 707a |
| Other intangible assets | 1,790a | 1,568a | 1,449a |
| Tax assets | 18,650a | 17,501a | 16,725a |
| Current tax assets | 4,295a | 2,860a | 1,978a |
| Deferred tax assets | 14,354a | 14,641a | 14,747a |
| Other assets | 5,525a | 2,859a | 2,586a |
| Insurance contracts linked to pensions | | | |
| Inventories | 1,299a | 276a | 325a |
| Other | 4,226a | 2,583a | 2,260a |
| Non-current assets and disposal groups classified as held for sale | 828a | 923a | 1,022a |
| Total assets | 772,402a | 775,558a | 712,092a |
| Shareholders’ funds | 72,875a | 67,955a | 64,535a |
| Capital | 2,824a | 2,861a | 2,955a |
| Paid up capital | 2,824a | 2,861a | 2,955a |
| Unpaid capital which has been called up | | | |
| Share premium | 19,184a | 19,769a | 20,856a |
| Equity instruments issued other than capital | | | |
| Other equity | 40a | 40a | 63a |
| Retained earnings | 40,693a | 36,237a | 32,711a |
| Revaluation reserves | | | |
| Other reserves | 1,814a | 2,015a | 2,345a |
| Reserves or accumulated losses of investments in joint ventures and associates | -227a | -237a | -221a |
| Other | 2,041a | 2,252a | 2,566a |
| Less: treasury shares | -66a | -34a | -29a |
| Profit or loss attributable to owners of the parent | 10,054a | 8,019a | 6,358a |
| Less: interim dividends | -1,668a | -951a | -722a |
| Accumulated other comprehensive income (loss) | -17,220a | -16,254a | -17,642a |
| Items that will not be reclassified to profit or loss | -1,988a | -2,105a | -1,881a |
| Actuarial gains (losses) on defined benefit pension plans | -1,067a | -1,049a | -760a |
| Non-current assets and disposal groups classified as held for sale | | | |
| Share of other recognized income and expense of investments in joint ventures and associates | | | |
| Fair value changes of equity instruments measured at fair value through other comprehensive income | -905a | -1,112a | -1,194a |
| Hedge ineffectiveness of fair value hedges for equity instruments measured at fair value through other comprehensive income | | | |
| Fair value changes of financial liabilities at fair value through profit or loss attributable to changes in their credit risk | -17a | 55a | 72a |
| Items that may be reclassified to profit or loss | -15,232a | -14,148a | -15,760a |
| Hedge of net investments in foreign operations (effective portion) | -2,329a | -2,498a | -1,408a |
| Foreign currency translation | -12,702a | -11,419a | -13,078a |
| Hedging derivatives. cash flow hedges (effective portion) | 370a | 133a | -447a |
| Fair value changes of debt instruments measured at fair value through other comprehensive income | -576a | -357a | -809a |
| Hedging instruments (non-designated items) | | | |
| Share of other recognized income and expense of investments in joint ventures and associates | 5a | -8a | -18a |
| Minority interests (non-controlling interests) | 4,359a | 3,564a | 3,623a |
| Accumulated other comprehensive income (loss) | -2,730a | -3,321a | -3,109a |
| Other items | 7,089a | 6,885a | 6,732a |
| Total equity | 60,014a | 55,265a | 50,517a |
| Total equity and total liabilities | 772,402a | 775,558a | 712,092a |