| Interest income | 21,182.11a | 22,467.1a |
| Revenue from operating leases | 6,350.7a | 6,126.87a |
| Revenue from contracts with customers | 10,353.43a | 9,508.74a |
| Tax and surcharges | -137.08a | -142.91a |
| Cost of sales | -20,734.3a | -19,958.82a |
| Other income and gains | 1,893.48a | 2,251.35a |
| Selling and distribution costs | -3,600.47a | -3,628.54a |
| Administrative expenses | -4,738.81a | -4,515.96a |
| Impairment losses on financial and contract assets, net | -1,057.54a | -613.31a |
| Gains on derecognition of financial assets measured at amortised cost | 9.62a | 0a |
| Other expenses | -547.67a | -300.6a |
| Finance costs | -1,213.01a | -1,037.96a |
| Share of net profits of | — | — |
| Associates | 170.69a | 63.41a |
| Joint ventures | 90.23a | 205.88a |
| Profit before tax | 8,021.36a | 10,425.26a |
| Income tax expense | -3,502.13a | -3,508.24a |
| Profit for the year | 4,519.24a | 6,917.02a |
| Attributable to | — | — |
| Ordinary shareholders of the parent | 3,862.46a | 6,192.97a |
| Holders of perpetual securities | 32.19a | 106.89a |
| Non-controlling interests | 624.59a | 617.16a |