| Cash and cash equivalents | 74.68a | 800.17a |
| Financial assets at fair value | 119.91a | 129.19a |
| Financial assets measured at amortised cost | 5,237.12a | 5,708.59a |
| Loans and receivables with banks | 2,729.69a | 2,225.66a |
| Loans and receivables with financial entities and customers | 2,507.43a | 3,482.93a |
| Hedging derivatives | 0a | 1.57a |
| Equity investments | 70.15a | 71.96a |
| Tangible assets | 510.36a | 549.05a |
| Intangible assets | 16,168.54a | 16,584.05a |
| Of which: goodwill | 11,983.46a | 11,999.22a |
| Tax assets | 267.34a | 248.92a |
| Current | 16.46a | 15.84a |
| Deferred | 250.88a | 233.09a |
| Non-current assets held for sale and discontinued operations | 6.31a | 105.14a |
| Other assets | 2,040.91a | 2,151.14a |
| Total assets | 24,495.32a | 26,349.79a |
| Financial liabilities measured at amortised cost | 10,205.04a | 11,095.64a |
| Due to banks | 4,541.9a | 4,130.54a |
| Due to financial entities and customers | 2,279.91a | 2,919.35a |
| Securities issued | 3,383.23a | 4,045.74a |
| Financial liabilities at fair value through profit or loss | 241.49a | 246.31a |
| Hedging derivatives | 23.17a | 24.42a |
| Tax liabilities | 986.01a | 1,089.96a |
| Current | 63.97a | 37.78a |
| Deferred | 922.05a | 1,052.18a |
| Liabilities associated with non-current assets held for sale and discontinued operations | 0.87a | 14.77a |
| Other liabilities | 1,887.89a | 2,373.13a |
| Post-employment benefits | 29.7a | 32a |
| Provisions for risks and charges | 164.2a | 176.41a |
| Share capital | 118.72a | 118.65a |
| Treasury shares (-) | -5.01a | -7.01a |
| Share premium | 0a | 11,587.26a |
| Reserves | 10,841.12a | 713.9a |
| Valuation reserves | -188.4a | -132.39a |
| Profit (loss) for the year | 167.36a | -1,005.99a |
| Equity attributable to non-controlling interests (+/-) | 23.15a | 22.73a |
| Total liabilities and equity | 24,495.32a | 26,349.79a |