| Interest income and similar revenues | 830,049a | 778,401a |
| Of which interest income calculated using the effective interest method | 506,556a | 515,577a |
| Interest expenses and similar charges | -121,331a | -94,613a |
| Net interest margin | 708,718a | 683,788a |
| Fee and commission income | 1,029,538a | 940,347a |
| Fee and commission expenses | -504,210a | -450,731a |
| Net fee and commission | 525,328a | 489,616a |
| Dividends and similar revenues | 180a | 226a |
| Net income financial assets and liabilities held for trading | 79,609a | 66,273a |
| Fair value adjustment in hedge accounting | -2,182a | -7,151a |
| Gains (losses) on disposal or repurchase of | 708a | 208a |
| Financial assets at amortised cost | 708a | 208a |
| Net gains (losses) on other financial assets/liabilities at fair value through profit and loss | 1,436a | 1,054a |
| Other financial assets mandatorily at fair value | 1,436a | 1,054a |
| Operating income | 1,313,797a | 1,234,014a |
| Net impairment/write-backs for credit risk related to | -567a | -3,098a |
| Financial assets at amortised cost | -539a | -3,098a |
| Financial assets at fair value through other comprehensive income | -28a | |
| Profit/loss from contract changes without cancellation | -1a | 2a |
| Net profit from financial activities | 1,313,229a | 1,230,918a |
| Net profit from financial and insurance activities | 1,313,229a | 1,230,918a |
| Administrative costs | -543,187a | -474,801a |
| Payroll costs | -137,847a | -126,867a |
| Other administrative costs | -405,340a | -347,934a |
| Net provisions for risks and charges | -8,033a | -22,206a |
| Commitments and guarantees issued | -248a | -229a |
| Other net provisions | -8,281a | -21,977a |
| Impairment on tangible assets | -21,143a | -21,144a |
| Impairment on intangible assets | -4,648a | -5,995a |
| Other operating income/charges | 203,049a | 165,694a |
| Operating costs | -373,962a | -358,452a |
| Profit (loss) on equity investments | 17a | -263a |
| Gains and losses on disposals on investments | | 35a |
| Total profit or loss before tax from continuing operations tax expense related to profit or loss from continuing operations | 939,284a | 872,238a |
| Total profit or loss after tax from continuing operations tax expense related to profit or loss from continuing operations | -286,999a | -263,137a |
| Total profit or loss after tax continuing | 652,285a | 609,101a |
| Net profit or loss | 652,285a | 609,101a |
| Profit (loss) for the year attributable to the Parent Company | 652,285a | 609,101a |
| Financial margin | 711,162a | 687,956a |
| Of which net interest | 710,454a | 687,748a |
| Of which profits from treasury | 708a | 208a |
| Dividends and other income from equity investments | 17a | -68a |
| Net commission | 527,026a | 489,906a |
| Net trading, hedging and fair value income | 79,043a | 60,402a |
| Net other expenses/income | -773a | -565a |
| Revenues | 1,316,475a | 1,237,631a |
| Staff expenses | -137,847a | -126,867a |
| Other administrative expenses | -370,018a | -307,918a |
| Recovery of expenses | 201,658a | 163,603a |
| Impairment/write-backs on intangible and tangible assets | -25,791a | -27,139a |
| Operating costs | -331,998a | -298,321a |
| Operating profit (loss) | 984,477a | 939,310a |
| Net impairment losses on loans and provisions for guarantees and commitments | -2,088a | -3,596a |
| Net operating profit (loss) | 982,389a | 935,714a |
| Other charges and provisions | -44,873a | -63,587a |
| Net income from investments | 1,768a | 111a |
| Profit (loss) before tax from continuing operations | 939,284a | 872,238a |
| Income tax for the year | -286,999a | -263,137a |
| Net profit (loss) after tax from continuing operations | 652,285a | 609,101a |
| Profit (loss) for the year | 652,285a | 609,101a |
| Net profit (loss) for the year attributable to the group | 652,285a | 609,101a |