| Interest and similar income | 32,626a |
| Of which: interest income calculated using the effective interest rate method | 28,583a |
| Interest and similar expense | -15,636a |
| Interest margin | 16,990a |
| Fee and commission income | 10,551a |
| Fee and commission expense | -2,732a |
| Net fee and commission income | 7,819a |
| Dividend and similar income | 660a |
| Profits (losses) on trading | 521a |
| Fair value adjustments in hedge accounting | -59a |
| Profits (losses) on disposal or repurchase of: | -467a |
| Financial assets measured at amortised cost | -58a |
| Financial assets measured at fair value through other comprehensive income | -445a |
| Financial liabilities | 36a |
| Profits (losses) on other financial assets and liabilities measured at fair value through profit or loss | 2,367a |
| Financial assets and liabilities designated at fair value | -3,619a |
| Other financial assets mandatorily measured at fair value | 5,986a |
| Net interest and other banking income | 27,831a |
| Net losses/recoveries for credit risk associated with: | -1,416a |
| Financial assets measured at amortised cost | -1,359a |
| Financial assets measured at fair value through other comprehensive income | -57a |
| Profits (losses) on changes in contracts without derecognition | -29a |
| Net income from banking activities | 26,386a |
| Insurance service result | 2,038a |
| Insurance revenue arising from insurance contracts issued | 3,118a |
| Insurance service expenses arising from insurance contracts issued | -1,090a |
| Insurance revenue arising from reinsurance contracts held | 177a |
| Insurance service expenses arising from reinsurance contracts held | -167a |
| Balance of financial income and expenses related to insurance operations | -5,318a |
| Net financial expenses/revenue related to insurance contracts issued | -5,319a |
| Net financial expenses/revenue related to reinsurance contracts held | 1a |
| Net income from banking and insurance activities | 23,106a |
| Administrative expenses | -11,582a |
| Personnel expenses | -6,826a |
| Other administrative expenses | -4,756a |
| Net provisions for risks and charges | -326a |
| Commitments and guarantees given | 50a |
| Other net provisions | -376a |
| Net adjustments to / recoveries on property and equipment | -691a |
| Net adjustments to / recoveries on intangible assets | -981a |
| Other operating expenses (income) | 910a |
| Operating expenses | -12,670a |
| Profits (losses) on investments in associates and companies subject to joint control | 172a |
| Valuation differences on property, equipment and intangible assets measured at fair value | -33a |
| Goodwill impairment | |
| Profits (losses) on disposal of investments | 168a |
| Income (loss) before tax from continuing operations | 10,743a |
| Taxes on income from continuing operations | -2,996a |
| Income (loss) after tax from continuing operations | 7,747a |
| Income (loss) after tax from discontinued operations | |
| Net income (loss) | 7,747a |
| Minority interests | -23a |
| Parent company’s net income (loss) | 7,724a |